Automation
RPA-Driven Billing Automation for a Dental Group
Deploying intelligent RPA bots to automate high-volume data entry and prior authorizations.
Main Impact
98% Accuracy
Time Reduction
30% avg
Accuracy
99.9%
Security
HIPAA Grade
Overview
A fast-growing dental management organization was overwhelmed by complex insurance authorization processes. We introduced Robotic Process Automation (RPA) to handle repetitive data entry across multiple payer portals, verify eligibility, and update statuses in their practice management software automatically.
Key Results
Increased data entry accuracy from 85% to 98%
Automated over 3,000 prior authorizations weekly
Reduced aging Accounts Receivable (AR) by 60%
Reallocated 15 administrative staff to patient advocacy roles
Services Delivered
- RPA architecture and bot development
- Web scraping and automated form filling for payer portals
- Prior authorization workflow automation
- Exception handling and alert systems
- Daily batch processing scripts
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