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You do. We are an engineering partner, not a SaaS vendor. Upon final payment, you retain 100% ownership of the source code, data, and intellectual property. We do not charge per-seat or monthly licensing fees for the software we build for you.

Yes. Integrating with enterprise EHRs is our core competency. We build secure, bi-directional middleware translation layers using HL7 v2 and FHIR R4 to ensure your custom applications can reliably read and write data to legacy monoliths without breaking compliance.

Robotic Process Automation (RPA) involves deploying software bots to handle repetitive tasks. For example, our bots use computer vision to log into payer web portals, retrieve claim statuses, parse Explanations of Benefits (EOBs), and reconcile the data directly into your Practice Management database, saving hundreds of hours of manual entry.

Absolutely. We engineer Zero-Trust cloud environments across AWS and GCP from day one. We implement KMS database encryption, automated CloudTrail audit logging, strict IAM least-privilege policies, and VPC enclaves to ensure you can seamlessly pass SOC 2 Type II and internal hospital security risk assessments.

A standard core automation solution or Practice Management MVP typically takes 3 to 5 months to reach initial launch. Complex enterprise middleware projects generally take 6 to 9 months, largely dependent on the speed of third-party EHR vendor sandbox approvals (like Epic App Orchard).

Yes. Software requires continuous iteration and security patching. We offer tailored SLA agreements for 24/7 security monitoring, routine maintenance, and feature enhancements to ensure your platform scales reliably alongside your clinic group.

Yes, compliance is baked into our architecture. All datastores holding Protected Health Information (PHI) are encrypted at rest and in transit. We sign Business Associate Agreements (BAAs) and ensure every component of our cloud infrastructure meets the rigorous standards required by HIPAA and SOC 2 frameworks.