Telehealth
Telehealth Portal Optimization for a Mental Health Clinic
Enhancing the digital patient experience with secure document sharing, integrated billing, and smooth video consults.
Main Impact
Zero Software Churn
Time Reduction
30% avg
Accuracy
99.9%
Security
HIPAA Grade
Overview
A growing tele-psychiatry practice was losing patients due to a clunky user experience involving 3 different apps for booking, video, and payment. We built a unified, white-labeled patient portal that seamlessly handles scheduling, secure messaging, HIPAA-compliant video, and automated invoicing.
Key Results
Increased patient retention rates by 40%
Consolidated 3 separate software subscriptions into one custom platform
Reduced payment collection time to zero through pre-session invoicing
Improved provider satisfaction by streamlining the tech stack
Services Delivered
- White-labeled web and mobile app development
- WebRTC-based secure video conferencing integration
- Stripe/Square integration for healthcare payments
- Secure document sharing for assessment forms
- Provider-side dashboard for daily schedule management
Start your story?
Let's discuss how we can bring these results to your healthcare organization.
Book a Call